Advanced Voicemail Instructions
- From landline Dial 815-488-6245, wait for the prompt & insert the 10 digit mobile number. Use default password (0000#)
- From your Mobile Phone dial the 10 digit mobile number , prompt & insert default password (#0000#)
- To access your voicemail directly without security, dial 815-488-6245 on your cell phone, or voicemail speed dial
- For your convenience, go to your local agent or sales person to have your voicemail number programmed into the voicemail speed dial.
- To delete a message press 3
- To skip back three seconds press 7
- To pause/continue a message press 8
- To skip forward three seconds press 9
- To listen to messages on the old voicemail system, call 815-795-8000. It will ask you
- to enter your mailbox number. This will be available for 90 days after the new voicemail system has been launched.
- While roaming, you will be charged for each minute you are using the voicemail
- Calling the voicemail is free in the 8 county home area
- Messages in the inbox/saved folder will be automatically deleted if stored past allowed amount of days
- Press 1 To play the message
- Press 2 To save this message and play the next message
- Press 3 To delete this message and play the next message
- Press 4 To save this message as new
- Press 5 To return this call
- Press 6 To forward the message to another mailbox
- Press 0 To hear these instructions again
- Press * To return to the main Menu
- Press 1 To play the message
- Press 2 To save this message and play the next message
- Press 3 To delete this message and play the next message
- Press 4 To save this message as new
- Press 5 To return this call
- Press 6 To forward the message to another mailbox
- Press 0 To hear these instructions again
- Press * To return to the main Menu
- Press 1 To play your greeting
- Press 2 To record/re-record your greeting
- Press 3 To delete this greeting
- Press 5 To pick a new Greeting
- Press * To return to the main menu
- Press 0 To hear these instructions again
- Enter your password followed by the pound key
- Verify your password by re entering now, followed by the pound key
- Press 1 To hear the instructions in English
- Press 3 To hear the instructions in Spanish
► View voicemail features & plan
► Download Illinois Valley Cellular’s Advanced Voicemail Instructions
Accessing the new voicemail system from Landline or Mobile Phone
Creating a new voicemail password
Once you enter the new voicemail system, it will ask you to enter a new 4-digit password, enter the new 4-digit password in for verification. This secures your mailbox so that only the device owner can listen to the messages.
Tips and Tricks
Main Menu Options
Press 1 To listen to your messages
► Press 1 To listen to new messages
► Press 2 To listen to saved messages
► Press 0 To hear these instructions again
► Press * To return to the main menu
Press 7 To play the current date and time
► Press 7 To play the current date and time
Press 9 To set up your voicemail box
► Press 1 For greeting options
► Press 2 To change your password
► Press 5 To change your language setting
► Press 8 To record your name
► Press * To return to the main menu
► Press 0 To hear these instructions again
The above are basic operating functions of the new voicemail system. Customers who have any questions or concerns,please contact the main office in Marseilles at 1-800-438-4824
