Top 10 Reasons

  1. Illinois Valley Cellular has the only network built just for the Illinois Valley. We are continually improving and building our local service while supplying top rated Nationwide coverage to assure that our customers obtain the best local and nationwide value from their wireless service.
  2. We’re proud to offer outstanding Individual & Family unlimited rate plans for voice, text and mobile internet to help give our customers more freedom and flexibility with their phones and devices.
  3. We take great pride in the personal service we extend to our customers through out the 8 county area. What separates us from other wireless companies is our unique ability to provide individual service to every customer. Our number one priority is customer service. We appreciate your business and will do everything in our power to make sure you are a satisfied when you leave.
  4. IVC’s has agent and retail locations that are conveniently located throughout the area to insure your satisfaction, so if you do have a problem our technical support team is there to help. Better yet, if you can’t get to one of the stores we’ll have a technician come to your home or business. We take your service seriously so you can enjoy yours.
  5. As a truly local company, we know the best way to keep customers is to go above and beyond, ensuring the best value. If we can ever help you to better understand your service from IVC, please call or come by one of our local store locations and a representative will be glad to take the time to help you one on one.
  6. IV Cellular’s Network techs are always out independently drive testing every device we sell making sure to verify you get the superior coverage you need and deserve.
  7. Get answers from a real person who cares. If at anytime you need answers, contact IVC and speak to a real person who can give you real solutions in a timely manner. Illinois Valley Cellular’s customer support is located right here in the Illinois Valley area making it easier to offer you many one on one support options when you need it the most.
  8. IVC offers a loaner phone program in the instance a customer’s device needs to be sent in for repair. We try make sure that our customers are not inconvenienced in any way. By offering this it ensures that the customer has a phone to use during the repair process.
  9. IVC is a wireless communications company dedicated to hometown values and outstanding customer service. We provide wireless solutions that help people stay connected nationwide with friends and family from right in their very own backyard.
  10. We’re dedicated to the communities we work and live in and it’s our goal to improve the quality of life for everyone in the area. We are proud to participate in local community events, schools, and non-profit opportunities because this is our community too. Being a truly locally owned and operated company in the Illinois Valley We recognize the significance of the role we can play in the continuing effort to help enrich the community around us.

What People Are Saying

"I've had several customers that go to Wisconsin Dells tell me that they were standing beside friends that had a national carrier and they couldn't…" Jim Waldron